frequently asked questions

General FAQs

Will these products make me pass or fail a drug test?
Our products contain at most negligible amounts of THC (>=.3%), which falls under the legal limits of hemp products. They do, however, contain minor cannabinoids such as CBD and CBN, Discuss with your employer about their policies regarding cannabinoids, as they vary from business to business.
Do you test these products for quality?
Yes. You can find the relevant COA’s here.
Will these products get me high?
Medicine Box products are designed to make people well, not high. However, our products may account for slight shifts in mood, demeanor and overall well-being, depending on one’s physical and mental make-up.
How do I store these products?
We recommend storing these products in a cool, dark place. Sunlight dulls their efficacy.
Are you currently hiring at Medicine Box Wellness?

Feel free to send us your resume, as we are always looking for motivated and competent employees.

What is the difference between cannabis and hemp?
To be honest? Not much. They are both closely related relatives in the Cannabaceae family of the plant kingdom. The main difference is in cultivation. Not only do hemp plants grow taller and out-of-doors, but they legally can only contain less than .3% THC — the compound in cannabis which gets people high. However, they can also be bred for other lesser-known cannabinoids such as CBG and CBN, which also possess important properties as well.

Product FAQs

What is the 1CaB?

The 1CaB is the inaugural suite of products — Equanimity, Happy Belly and Vital Recovery — released nationally by herbal wellness brand Medicine Box. Focused on a lifestyle which prizes rest, digestion and immunity, they can be taken separately or altogether as part of a lifestyle which embraces Medicine Box’s Seven Pillars as a means of creating optimum mental and physical well-being.

Can these products be used in tandem? If so, how?

We recommend these as general starting guidelines:

  • Happy Belly: twice daily, once in the morning and once in the evening.
  • Vital Recovery: twice daily, once in the morning and once in the afternoon.
  • Equanimity: Approximately 30 minutes before sleep.
What is Equanimity?
Equanimity is Medicine Box’s rest-promoting formulary. Having won second place for Best Tincture at the 2019 Emerald Cup, this unique formulation is a non-euphoric and relaxing blend of herbs and hemp extracts designed for rest and recuperation.
What is the recommended dosage?
On average, we recommend .5-1 mL before bedtime.
What are its effects?
Often, Equanimity can aid in maintaining a calm and restful demeanor which can carry forward into the day and into one’s nightly rest cycles.
Are there any purchase restrictions I should be aware of?
Equanimity should be used only by those 21 and over. If you experience untoward side effects, stop taking Happy Belly and consult your doctor.
What is it's formulation?
Equanimity contains coconut oil, lemon balm, chamomile, musa acuminata, licorice, hawthorn berry, hemp seed oil, catnip, skullcap and valerian.
What is Happy Belly?
Happy Belly is designed to nourish and soothe the gut biome and aid the mental processes which play a fundamental role in proper digestion.
What is the recommended dosage?
We recommend taking 0.5-1 mL. If using Happy Belly independently of other 1CaB formularies, we suggest using it both before and after meals.
What are its effects?
The formulation of Happy Belly have been chosen to soothe and balance the body’s digestive processes. It can also add to overall energy levels
Are there any purchase restrictions I should be aware of?
Happy Belly should be used only by those 21 and over. If you experience untoward side effects, stop taking Equanimity and consult your doctor.
What is it's formulation?
Happy Belly contains fennel, red grape seed, cinnamon, red reishi mushrooms, olive oil, hempseed oil, saffron and hop extract.
What is Vital Recovery?
Vital Recovery is a mood-enhancing formulary which combines hemp, mushrooms and herbs to aid its users in meeting and exceeding the challenges they face in their lives.
What is the recommended dosage?
We recommend 0.5 mL.
What are its effects?
Vital Recovery is a mood enhancing formulary made to increase energy levels and enhance overall daily wellness and recovery.
What is it's formulation?
Vital Recovery contains turmeric root, ginger, shiitake mushrooms, chaga mushrooms, maitake mushrooms, licorice, hempseed oil, olive oil, coconut oil, purslane and saffron.

Shipping & Handling FAQs

When should I expect to receive my product(s)?

We estimate 3-5 days to reach most areas in the United States. After purchasing your order, you will get a confirmation email with a tracking number to assist you in following your package.

If your order was never received, well, that ain’t right. Please respond back with your order and tracking number here.  Unfortunately, the USPS misses a few three-pointers here and there, so we’ll do our best to track it on our end. If we can’t do so and you’d like a replacement, please let us know within 72 hours.

What are your refunds/return policies?

We give full refunds for any returns of our products if they are sent back unused and unopened. We also send replacements for any products that have gotten lost in the mail. To get the ball rolling on returns, fill out your report here.

Once we get your report, we will need your order along with the packing slip within two weeks in order for you to get your refund. Make sure to send it to this address:

TM Fulfillment 

c/o Medicine Box

2555 N. Coyote Dr 112 

Tucson, AZ 85745

It typically takes seven days to process a refund from the time we’ve initiated it. You’ll get a receipt confirming the refund once it’s official.

What if I need to cancel?

We will gladly cancel your order and reimburse you should you choose to cancel if you do so within eight hours of your initial order.

Do you ship internationally?

Not yet! But we’re working on it. In the meantime, drop a line and let us know if you need the 1CaB in any of your areas.

Can I buy your products in stores?
For now, the best way to obtain our products is to order off of our website. However, we are working to get our products into stores. Which reminds us…
I own a store/purchase for a store chain. How can I carry your products in my store?

Contact us at info@medicineboxwellness.com, and we’ll get right back to you.

Are your products legal in my state?
Medicine Box Wellness works with a compliance team that routinely checks the laws to determine what is available in each individual market. In short, you should be able to order from us if they are.
I am an influencer. How can I work with your product?

We welcome new collaborations with influencers, always. Click here to start the conversation, and let’s see how we can both help each other.

I am a member of the press. How can I speak to someone in your organization?

We are always happy to speak to members of the press. Please contact us through our support page, and we’ll shoot you back further instructions to get in touch with us..

Become a Medicine Box brand ambassador

Support the 1 CaB Healing mission and earn 15% for every sale 

Click Here to Sign up now 

 

When should I expect to receive my product(s)?

We estimate 3-5 days to reach most areas in the United States. After purchasing your order, you will get a confirmation email with a tracking number to assist you in following your package.

What are your refunds/return policies?

We give full refunds for any returns of our products if they are sent back unused and unopened. We also send replacements for any products that have gotten lost in the mail. To get the ball rolling on returns, fill out your report here.

Once we get your report, we will need your order along with the packing slip within two weeks in order for you to get your refund. Make sure to send it to this address:

TM Fulfillment 

c/o Medicine Box

2555 N. Coyote Dr 112 

Tucson, AZ 85745

It typically takes seven days to process a refund from the time we’ve initiated it. You’ll get a receipt confirming the refund once it’s official.

What if I need to cancel?

We will gladly cancel your order and reimburse you should you choose to cancel if you do so within eight hours of your initial order.

Do you ship internationally?

Not yet! But we’re working on it. In the meantime, drop a line and let us know if you need the 1CaB in any of your areas.

Can I buy your products in stores?
For now, the best way to obtain our products is to order off of our website. However, we are working to get our products into stores. Which reminds us…
I own a store/purchase for a store chain. How can I carry your products in my store?

Contact us at info@medicineboxwellness.com, and we’ll get right back to you.

Are your products legal in my state?
Medicine Box Wellness works with a compliance team that routinely checks the laws to determine what is available in each individual market. In short, you should be able to order from us if they are.
I am an influencer. How can I work with your product?

We welcome new collaborations with influencers, always. Click here to start the conversation, and let’s see how we can both help each other.

I am a member of the press. How can I speak to someone in your organization?

We are always happy to speak to members of the press. Please contact us through our support page, and we’ll shoot you back further instructions to get in touch with us..

Become a Medicine Box brand ambassador

Support the 1 CaB Healing mission and earn 15% for every sale 

Click Here to Sign up now 

 

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